Returns & Exchanges
At Timberland, we stand behind the quality of our gear and want you to be fully satisfied with your purchase. If you are not completely happy, you can return your items within 30 days of purchase for a full refund, provided they are in their original, unworn condition.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging and include any tags or documentation to ensure your return is processed correctly.
Attach the Shipping Label
Print the prepaid return shipping label provided by our portal and securely tape it to the outside of your package.
Drop Off and Track
Take your package to the nearest authorized shipping location and keep your tracking number to monitor your refund status.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing